Terms & Conditions

  1. QUALIFYING CRITERIA
  • A minimum order of 10 garments of the same kind is required in order for the Buyer to be eligible for wholesale pricing.

Ordering Process:

  • The Buyer views the products available on the website charlieirishwholesale.com
  • The Buyer selects the products that they would like to purchase ( A minimum of 10 products of the same style in the same or varied sizes)
  • The Buyer proceeds to checkout and paying for the products purchased via EFT, Payfast, Paypal ,Bank deposit or Credit Card. Should the Buyer make payment via Bank deposit, they will send the POP to wholesale@charlieirishsa.com
  • The Buyer also has the option of being sent a manual invoice and making payment on that invoice. In this case the Buyer will make payment via Bank deposit and will send the POP to wholesale@charlieirishsa.com
  • The Buyer will receive a sample/s of the products ordered within a week of having made the payment
  • Once the Buyer has approved the sample, the Company will then begin production of the complete order
  • Delivery lead time is between 3 – 6 weeks depending on the quantity and location of the Buyer
  • The garments are dispatched, packaged and ready for shipping/courier depending on the Buyer’s stipulations. Items are posted/shipped/couriered with a tracking code supplied to the Buyer. The Company will provide the Buyer with dimensions of the total package.
  • It is the Buyers responsibility to ensure that the correct delivery address is sent in writing.
  1. GENERAL
  • The price displayed on the invoice is set unless discussed before payment of deposit
  • The Buyer agrees to pay 100% before the goods are dispatched
  • It is the responsibility of the Buyer to check that the quantity and pricing on the quotation is correct. Should the Buyer be overcharged they will be credited for the amount, no cash refunds will be given
  • The Company does not give cash refunds. Should there be any defects with the Buyer’s order, the Company will either remake the garment/s or a credit note will be allocated on return of the defected garment/s
  • The Company warrants that it will make good any defects in the garments, if written notice of the claim is received by the Company within seven (7) days from the date the goods were delivered. No claim shall be accepted under such warranty if any attempt to repair the defective garments is made by any person not authorised by the Company, or if the defective garments have been modified or incorrectly stored, maintained or used
  • Delivery fees are determined by weight and volume. The larger the order is the more the weight increases. Some items are heavier than others due to the difference in materials used. Should the weight of the Buyers parcel be heavier than 20kg, extra costs may be incurred.
  • Without prejudice to any other remedies the Company may have, if at any time the Buyer is in breach of any obligation (including those relating to payment); the Company may suspend or terminate the supply of Goods to the Buyer and any of its other obligations under the terms and conditions. The Company will not be liable to the Buyer for any loss or damage the Buyer suffers because the Company exercised its rights under this clause.

 

  1. INSURANCE
  • N.B Charlie Irish encourages customers to take out shipping insurance (at an additional cost) on their items, in order to be covered/compensated in the event of loss/damage. Kindly make an inquiry and a quote will be sent to you.
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